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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Cuenetwork
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10-02-202404:23 PM
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Operating System: Microsoft Windows 11
I had an update and my speakers on my computer or external are working now. I understand it could be the driver.
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I have the same question
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banhien
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10-02-202406:34 PM
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@Cuenetwork
Pease try a clean install Audio driver
1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe
and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.
Hope this helps.
Regards
BH
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banhien
111,366 29,231 14,226 306
Level 20
10-02-202406:34 PM
HP Recommended
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@Cuenetwork
Pease try a clean install Audio driver
1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe
and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.
Hope this helps.
Regards
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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- Microsoft Windows 11
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Cuenetwork
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10-03-202406:26 AM
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Thank you very much. It worked perfectly. Your a life saver, again thank you.
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